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Personal licence maintenance

Maintenance is due 5 years after the anniversary of the first licence being issued. For example, if your first licence was issued on 1 January 2007, your first maintenance would be due on 1 January 2012. The next maintenance would then be due on 1 January 2017 and so on.

The Gambling Act allows 30 days from the anniversary date for personal licensees to submit an application and pay the required maintenance fee.

When your maintenance is due, you will receive an email from the Gambling Commission telling you that you should sign in to the manage your personal licence service (opens in a new tab) and submit the maintenance application. This email will be sent on your anniversary date.

As soon as your maintenance application is paid and submitted, the personal licence holder will receive regular updates from the Licensing team about the progress of the application.

If the maintenance application is not received within 30 days of the anniversary date, a notice of revocation email will be sent. The personal licence holder then has a further 28 days from this notice to submit and pay for the maintenance application.

If no maintenance application and payment is received after the 28 days, a final revocation email will be sent confirming that the personal licence is inactive. At this point the personal licence holder will no longer be able to work in the gambling industry in a role that requires a licence.

For processing times, please see our page on licence application processing times.

Payment for maintenance

The fee for a maintenance application is:

  • £145 for a personal functional licence
  • £370 for a personal management licence.

Payment can only be made using the manage your personal licence service (opens in a new tab) by Debit or Credit card.

Maintenance fees are non-refundable.

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