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Working with betting operators

The Commission will sustain its engagement with British licensed operators and others to maintain effective information exchanges. We will ensure that operators have appropriate clarity as to the work of the SBIU and the requirements of the Commission as to assurance that their controls are effective as set out in the Licence Conditions and Codes of Practice. We will continue to work with betting operators’ associations and trade bodies and other regulators on a national and international basis and will seek feedback as to how our national approach can be improved.

As the regulator, the Commission is keen to emphasise that it is the primary responsibility of licensed operators to identify and mitigate the threats to the licensing conditions. We have an expectation that operators will comply with the conditions and have in place mechanisms to identify and act to protect their customers (and their own commercial) interests.

The Commission considers licence condition 15.1.1 to be of particular importance in this context. In summary this is the requirement for betting operators to share information on suspicious activity with the Commission. A copy of the wording of this licence condition can be found at appendix 1. We expect operators to have in place systems and procedures to identify suspicious or unusual betting patterns which will enable them to report relevant information to the Commission and to SGBs.

The Commission will share information with relevant third parties to meet its statutory duties and only when legally allowed under relevant Data Protection law. This information may be of a general or specific nature that could be used to mitigate emergent risks and promote good practice, recognising the constraints of confidentiality.

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Effective collaboration
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