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Consultation response

Licensing, Compliance and Enforcement Policy: Consultation Response

This response sets out our position in relation to the consultation around proposed changes to our Licensing, Compliance and Enforcement Policy.

Executive summary

The Licensing Compliance and Enforcement Policy (the Policy) builds on the Gambling Commission's Statement of principles for licensing and regulation and sets out our regulatory policies in relation to:

  • assessing risk
  • licensing operators and key personnel
  • carrying out compliance activities
  • regulatory and criminal enforcement.

We amend the Policy from time to time to ensure that it remains clear to operators and other stakeholders, transparent and up to date.

At the end of 2021 we launched a consultation on amending the Policy to include our proposed policy on regulation of products which, by virtue of their name, branding, marketing or game rules give the impression that they are more of a valuable investment rather than a gambling product. Products such as these create the risk of uncertainty as to where the regulatory responsibility may lie, which risks harm to the second and third licensing objectives. The purpose of the Policy is to provide clarity and certainty for operators and consumers about the scope of our regulatory remit. 

At the same time, we took the opportunity to introduce other updates to the Policy which include:

  • clarification of some of our requirements relating to operating and personal licences
  • incorporation of our new special measures process
  • a number of changes to our process on licence review, suspension and regulatory settlement.
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Introduction - Licensing, Compliance and Enforcement Policy
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