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Consultation response

Changes to information requirements in the LCCP, regulatory returns, official statistics, and related matters

Parts I and II of the consultation response that sets out our position in relation to the information the Gambling Commission requires licensees to provide us.


Executive Summary

In early 2020, we consulted on proposals to change parts of the Licence Conditions and Codes of Practice (LCCP) relating to the information requirements we require licensees to provide to us. Also, on proposals to improve regulatory returns data collection and some of our official statistics publications.

Our consultation proposals wanted to make data requirements more efficient for licensees, and for us. Specifically, the proposals sought to:

  • improve data quality and the efficiency of regulation
  • reflect our continued focus on consumers and social responsibility
  • ensure requirements are reconciled against our current and future data needs
  • streamline our existing requirements and, where possible
  • reduce regulatory burden.

The aim was to ensure the information requirements placed on licence holders are proportionate and effective to inform our regulation of the industry.

We received 70 written responses to the consultation which ran for 12 weeks.

This document summarises the responses received and explains our position on each proposal. The proposed amendments to licence conditions and codes of practice affect all licensees and will come into force on 31 October 2020.

Other changes, for example, to our eServices system, to regulatory returns, or our official statistics, will take place at the times indicated in the position statements for each specific change.

We will be updating existing guidance to reflect the changes detailed in this response (specifically Complaints and disputes: procedural, information provision and reporting requirements and Notification of information security breaches). There have been a number of requests for guidance on specific elements of our existing LCCP information requirements. We will keep this under review and encourage licensees to seek legal advice if unsure of their responsibilities as licence holders.

For ease of reference we have included a summary of the proposed changes to licence conditions and codes of practice as an annex to this response.

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Introduction - Changes to information requirements for licensees: Consultation Response
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