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  3. Autumn 2023 consultation – Proposed changes to LCCP and RTS: Consultation Response

Consultation response

Autumn 2023 consultation – Proposed changes to LCCP and RTS: Consultation Response

This response sets out our position in relation to the consultation on the proposed changes to LCCP and Remote Gambling and Software Technical Standards.

Published
4 February 2025

Last updated
4 February 2025 - Changes

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Contents

Summary of responses and our position to the consultation on customer-led tools

Contents

  1. Issue 1a and 1b - Enabling consumers to determine their own limits at registration and/or first deposit and onwards This section sets out our position in relation to customers being able to set meaningful limits at registration or first deposit and onwards without external influence.
  2. Issue 1c (i) - Improving consistency and understanding of the type of limits offered at the account level This section sets out our position in relation to improving consistency and understanding of the type of limits offered: limits at the account level.
  3. Issue 1c (ii) - Improving consistency and understanding of the type of limits offered to all customers This section sets out our position in relation to the proposed new requirement for all operators to offer deposit limits to all customers.
  4. Issue 1d - Increasing visibility and reducing friction in accessing customer-led tools This section sets out our position in relation to increasing visibility and reducing friction in accessing customer-led tools.
  5. Issue 1e (i) - Reviewing limits and feedback on gambling activity: increasing and decreasing limits This section sets out our position in relation to reviewing limits and feedback on gambling activity: increasing and decreasing limits.
  6. Issue 1e (ii) - Reviewing limits and feedback on gambling activity: reminders when approaching limits This section sets out our position in relation to reviewing limits and feedback on gambling activity: reminders when approaching limits.
  7. Issue 1e (iii) - Reviewing limits and feedback on gambling activity: activity statements This section sets out our position in relation to reviewing limits and feedback on gambling activity: activity statements.
  8. Issue 1f - Options for implementation This section sets out our position in relation to customers being able to opt-out of setting a financial limit vs mandatory participation for new accounts.
  9. Issue 1g - Proposed changes to the wording of the aim This response sets out our position in relation to proposed changes to the wording of the aim.
  10. Applicable licence categories This section sets out our position in relation to applicable licence categories.
  11. Equalities considerations This section sets out our position in relation to equalities considerations.
  12. Business impacts and implementation This section sets out our position in relation to business impacts and implementation.
  13. Issue 2 – Seeking views on cross-operator deposit limits This section sets out feedback on our call for views on cross-operator deposit limits and our position.
  14. Issue 3 – Seeking views on artificial barriers to consumer choice This section sets out feedback on our call for views on artificial barriers to consumer choice.
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