Platinum Gaming Limited
Account number
45322
Head office address
Kindred London Ltd, Kindred House, 17 Hartfield Road,LONDON, SW19 3SE, United Kingdom
Regulatory actions
What is a sanction?
When a licence holder has not followed rules and regulations aimed at ensuring gambling is fair, safe and crime-free, we can take action and impose the following sanctions:
- Give the licensee a warning
- Add, remove, or amend a condition to the licence
- Suspend a licence
- Revoke a licence
- Impose a financial penalty
Decision date: 13 February 2023
Outcomes: Conditions attached to the licence, Financial penalty and Warning
Details of action
Following a review of the operating licence undertaken against Platinum Gaming Limited (the Licensee), the Commission found that the Licensee:
- breached paragraphs 1, 2 and 3 of licence condition 12.1.1. Anti-Money Laundering (AML) – Prevention of money laundering and terrorist financing.
- breached licence condition 12.1.2 - AML - Measures for operators based in foreign jurisdictions. • failed to comply with paragraphs 1 and 2 of social responsibility code of practice (SRCP) 3.4.1 - Customer Interaction.
- Failed to comply with SRCP 3.9.1 (Identification of individual customers).
In line with the Commission’s Licensing, compliance and enforcement policy statement, the Indicative sanctions guidance and the Statement of principles for determining financial penalties, the Commission has decided to:
- impose a warning under section 117 (a) of the Gambling Act 2005 (the Act)
- impose a financial penalty of £2,937,599.
The Licensee co-operated with the Commission throughout the investigation and took corrective steps to address the identified failings.
What is a sanction?
When a licence holder has not followed rules and regulations aimed at ensuring gambling is fair, safe and crime-free, we can take action and impose the following sanctions:
- Give the licensee a warning
- Add, remove, or amend a condition to the licence
- Suspend a licence
- Revoke a licence
- Impose a financial penalty
Decision date: 22 September 2025
Outcomes: Conditions attached to the licence, Financial penalty and Warning
Details of action
Following a review of the operating licence of Platinum Gaming Limited (the Licensee), the Commission found that between January 2023 and May 2024 the Licensee:
Breached paragraphs 1, 2 and 3 of Licence condition 12.1.1: Anti-money laundering - Prevention of money laundering and terrorist financing.
Breached Licence condition 12.1.2 – Anti-money laundering measures for operators based in foreign jurisdictions.
Failed to comply with paragraphs 1,2,4,5,7,9,11 & 12 of Social Responsibility Code Provision (“SRCP”) 3.4.3: Customer Interaction.
In line with the Commission’s Licensing, compliance and enforcement policy statement, the Indicative sanctions guidance, and the Statement of principles for determining financial penalties, the Commission has decided to:
- impose a warning under section 117 (1)(a) of the Gambling Act 2005 (the Act);
- impose a financial penalty of £10,000,000; and,
- attach an additional condition to the Licensee’s operating licence under section 117(1)(b) of the Act.
The Licensee co-operated with the Commission throughout the investigation.