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Mr Green Limited

Account number


Head office address

Level 7 Tagliaferro Business Centre, High Street,
SLIEMA, SLM 1549, Malta

Regulatory actions

What is a settlement?

Following an investigation into a licence holder we may enter into a regulatory settlement. These take place, for example, where the licence holder has been open and transparent with us and has shown a willingness to suggest actions that prevent the need for a more formal sanction.

Decision date: 27 February 2020

Outcomes: Public statement, Payment in lieu of financial penalty, Commission costs, Commission costs and Other action

Details of action

The Gambling Commission has found systematic failings in respect of Mr Green Limited’s (Mr Green) social responsibility (SR) and AML controls which affected a significant number of customers across its online casinos. These failings stemmed from inadequate AML and SR policies and processes.

Mr Green acknowledged the policies relating to AML and customer interaction in force at the relevant time were ineffective. It has now improved those policies and that process remains ongoing.

In line with our Statement of principles for licensing and regulation, Mr Green has concluded a regulatory settlement. The settlement agreement consists of:

  • £3,000,000 payment in lieu of a financial penalty, which will be directed towards delivering the National Strategy to Reduce Gambling Harms
  • Agreement to conduct a review of an additional 130 customers in the same manner as previously undertaken to follow on from the initial 120 customers who were initially reviewed.
  • Agreement to the publication of a statement of facts in relation to this case
  • Payment of £10,349.77 towards our investigative costs.

Agreement to the publication of a statement of facts in relation to this case - with the news story/ public statement being linked off the "a statement of facts".

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