Greentube Alderney Limited
Account number
39050
Head office address
5B, St Anne's House, Victoria Street,Alderney, GY9 3UF, United Kingdom
Regulatory actions
What is a settlement?
Following an investigation into a licence holder we may enter into a regulatory settlement. These take place, for example, where the licence holder has been open and transparent with us and has shown a willingness to suggest actions that prevent the need for a more formal sanction.
Decision date: 9 January 2025
Outcomes: Payment in lieu of financial penalty, Divestment, Commission costs and Public statement
Details of action
A section 116 (of the Act) regulatory review was commenced following a Compliance Assessment of the remote Operating Licence of Greentube Alderney Limited (licence number 039050 – R – 319315-018).
The review found failings in Greentube Alderney Limited’s Anti-Money Laundering / Counter Terrorism Financing (AML/CTF) and Social Responsibility (SR) controls.
Greentube Alderney Limited failed to comply with the following requirement of the Licence Conditions and Codes of Practice (LCCP) between September 2022 and June 2023:
- paragraph 3 of Licence Condition (LC) 12.1.1 which requires licensees to ensure that Money Laundering (ML) policies, procedures and controls are implemented effectively, kept under review, revised appropriately to ensure that they remain effective, and take into account any applicable learning or guidelines published by the Gambling Commission.
Greentube Alderney Limited failed to comply with the following requirement of the Licence Conditions and Codes of Practice (LCCP) between December 2022 and June 2023:
- paragraphs 1 and 8 of Social Responsibility Code Provision (SRCP) 3.4.3 relating to remote customer interaction.
In line with our Statement of principles for licensing and regulation, Greentube Alderney Limited will make a payment in lieu of a financial penalty of £1,000,000. Details of this are set out under the heading Regulatory Settlement.
More information about this case can be found in our public statement on the Commission's website: Greentube Alderney Limited Public Statement