888 UK Limited
Account number
39028
Head office address
601-701 Europort,GIBRALTAR, GX11 1AA, Gibraltar
Regulatory actions
What is a sanction?
When a licence holder has not followed rules and regulations aimed at ensuring gambling is fair, safe and crime-free, we can take action and impose the following sanctions:
- Give the licensee a warning
- Add, remove, or amend a condition to the licence
- Suspend a licence
- Revoke a licence
- Impose a financial penalty
Decision date: 19 August 2024
Outcomes: Financial penalty
Details of action
Following an investigation into a key event submission by 888 UK Limited trading as 888 (“the Licensee”), the Commission found that the Licensee:
- breached licence condition (“LC”) 6.1.2 – Use of Credit Cards.
In line with the Commission’s Licensing, compliance and enforcement policy statement and the Statement of principles for determining financial penalties, the Commission has decided to:
- impose a financial penalty of £23,000 under section 121(1) of the Act.
Commission Officials note that the Licensee self-identified the breach and proactively reported it to the Commission. The Licensee took immediate remedial action to address the identified failings and co-operated with the Commission throughout the investigation.
What is a sanction?
When a licence holder has not followed rules and regulations aimed at ensuring gambling is fair, safe and crime-free, we can take action and impose the following sanctions:
- Give the licensee a warning
- Add, remove, or amend a condition to the licence
- Suspend a licence
- Revoke a licence
- Impose a financial penalty
Decision date: 7 August 2025
Outcomes: Financial penalty
Details of action
Following an investigation into a key event submission by 888 UK Limited outside of a licence review, the Gambling Commission found that 888 UK Limited (“the Licensee”) failed to comply with paragraph 3 of SRCP Condition 3.9.1 – Identification of individual customers – remote which requires the following:
“Licensees which are companies or other bodies corporate must take all reasonable steps to comply with the above provision as if reference to a customer holding more than one account with them included a reference to a customer holding one or more accounts with them and one or more accounts with a group company.”
The failure to comply with an SRCP is a breach of a licence condition of by virtue of section 82(1) of the Act. The Commission will shortly issue an invoice in respect of the financial penalty which will become payable by the Licensee within 28 days. In line with the Commission’s Licensing, compliance and enforcement policy statement, the Indicative sanctions guidance and the Statement of principles for determining financial penalties, the Commission has decided to impose a financial penalty of £33,075 under section 121(1) of the Act. Commission Officials note that the Licensee self-identified the breach and proactively reported it to the Commission. Officials note the remedial action that was taken by the Licensee and acknowledge that the Licensee has co-operated with the Commission throughout the investigation.