Cookies on the Gambling Commission website

The Gambling Commission website uses cookies to make the site work better for you. Some of these cookies are essential to how the site functions and others are optional. Optional cookies help us remember your settings, measure your use of the site and personalise how we communicate with you. Any data collected is anonymised and we do not set optional cookies unless you consent.

Set cookie preferences

You've accepted all cookies. You can change your cookie settings at any time.

Skip to main content
  1. Public Register
  2. Businesses
  3. Gamesys Operations Limited

Gamesys Operations Limited

Account number

38905

Head office address

Suite 2, Floor 4, Waterport Place,
Gibraltar, GX11 1AA, Gibraltar

Regulatory actions

Sanction
What is a sanction?

When a licence holder has not followed rules and regulations aimed at ensuring gambling is fair, safe and crime-free, we can take action and impose the following sanctions:

  • Give the licensee a warning
  • Add, remove, or amend a condition to the licence
  • Suspend a licence
  • Revoke a licence
  • Impose a financial penalty

Decision date: 22 November 2023

Outcomes: Financial penalty, Conditions attached to the licence, Financial penalty and Warning

Details of action

Following a review of the operating licence of Gamesys Operations Limited (the Licensee), the Commission found that between November 2021 and July 2022 the Licensee:  

  1. breached paragraph 2 of licence condition 12.1.1 Anti Money Laundering (AML) – prevention of money laundering and terrorist financing;  
  2. breached paragraph 1 of licence condition 12.1.2 AML – measures for operators based in foreign jurisdictions;  
  3. failed to comply with paragraphs 1 and 2 of Social Responsibility Code of Practice (SRCP) 3.4.1 – customer interaction; and,  
  4. non-adherence to Ordinary Code Provision (OCP) 2.1.1 AML – Commission guidance for remote and non-remote casinos.  

In line with the Commission’s Licensing, compliance and enforcement policy statement, the Indicative sanctions guidance, and the Statement of principles for determining financial penalties, the Commission has decided to:  

  • impose a warning under section 117 (a) of the Gambling Act 2005 (the Act);  
  • impose a total financial penalty of £6,071,292 (which includes a divestment amount of £165,042), in respect of the Findings 1-3 above; and,
  • attach an additional condition to the Licensee’s operating licence under section 117(1)(b) of the Act.  

The Licensee co-operated with the Commission throughout the investigation and advised that it had taken corrective steps.  The Commission found no evidence of criminal monies being deposited by the specific customers looked at during its review.

Is this page useful?
Back to top