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Opening accounts

Published:
23 September 2020
Updated:
11 June 2021

When you open a new account on a betting site or app, gambling businesses must provide you with the following information:

Licensed status of the company

The company that owns the betting app or website must have a Gambling Commission licence.

Check if a company is licensed before you open an account

To check a company is licensed, look for the following wording in the footer of the website or app.

Example: (Business name) is licensed and regulated in Great Britain by the Gambling Commission under account number (123456).

If a company has multiple licences for a website or app, multiple account numbers will be listed.

This is an example of how the text should look at the bottom of the screen.

Example webpage of a gambling website

You can also search our public register to check if a company is licensed by searching for the company’s name, or the name of the website or app.

The public register will also show if we have taken any regulatory action against the company.

This is an example of what you'll be able to see on the public register.

Screenshot of the example betting website on the public register

Reporting illegal activity

If the gambling business doesn't have a licence it is acting illegally and we can take regulatory action against them. You can report illegal activity to us confidentially.

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Information companies must give you about your account
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