When you open a new account on a betting site or app, gambling businesses must provide you with the following information:
- the licensed status of the company
- your account
- account fees
- how your money is protected
- free offers and bonuses
- terms and conditions.
Licensed status of the company
The company that owns the betting app or website must have a Gambling Commission licence.
Check if a company is licensed before you open an account
To check a company is licensed, look for the following wording in the footer of the website or app.
If a company has multiple licences for a website or app, multiple account numbers will be listed.
This is an example of how the text should look at the bottom of the screen.
You can also search our public register to check if a company is licensed by searching for the company’s name, or the name of the website or app.
The public register will also show if we have taken any regulatory action against the company.
This is an example of what you'll be able to see on the public register.
Reporting illegal activity
If the gambling business doesn't have a licence it is acting illegally and we can take regulatory action against them. You can report illegal activity to us confidentially.Next page
Information companies must give you about your account