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Fourth National Lottery Licence: Regulatory Handbook

The Commission’s regulatory handbook sets out our regulatory approach to the National Lottery.

31. Regulatory settlements

31.1 In this section we set out our approach to regulatory settlements.

31.2 Regulatory settlements are proposed by the Licensee and can allow us to avoid a protracted investigation or conclude an investigation in a timely manner. We will only consider a settlement when it meets an appropriate regulatory outcome. We will set timetables for settlement discussions, and it is likely we will revert to formal regulatory action if these are not adhered to.


We may consider a regulatory settlement appropriate where the Licensee is:

  1. open and transparent in its dealings with us
  2. able to make timely disclosures of material facts
  3. able to suggest actions that would prevent the need for us to take formal action
  4. prepared, where appropriate, to agree to us making a public statement setting out the failings in order to ensure transparency, deter future non-compliance and/or share learning that may be beneficial to other stakeholders including the public
  5. prepared to divest itself of profits or cost savings which accrued as a result of the failings
  6. prepared to follow advice and implement procedures to ensure there is no repetition of the failings
  7. prepared to volunteer a payment to Good Causes in lieu of the financial penalty we might otherwise impose for breach of a Licence condition.
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30. Possible regulatory actions
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32. Publication of our decision
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