The Gambling Commission website uses cookies to make the site work better for you. Some of these cookies are essential to how the site functions and others are optional. Optional cookies help us remember your settings, measure your use of the site and personalise how we communicate with you. Any data collected is anonymised and we do not set optional cookies unless you consent.

Set cookie preferences

You've accepted all cookies. You can change your cookie settings at any time.

Skip to main content
  1. Home
  2. News
  3. Enforcement action
  4. Widespread regulator action results in further £4.5m in...

Widespread regulator action results in further £4.5m in penalty packages for online gambling sector

15 May 2019

Four gambling businesses are to pay a total of £4.5m in penalty packages as part of the Gambling Commission’s ongoing investigation into the online casino sector.

InTouch Games Limited will pay £2.2m, Betit Operations Limited will pay £1.4m, and MT Secure Trade will pay £700,000 in lieu of financial penalties, and BestBet will pay a financial penalty of £230,972.

The penalty packages relate to the businesses failings to put in place effective safeguards to prevent money laundering and keep consumers safe from gambling harm.

The penalty packages form part of an ongoing investigation into the online casino sector. Over the last 18 months the regulator has conducted assessments of, or engaged with, 123 online operators - and of the 45 told to submit an action plan to raise standards 38 have already showed signs of improvement. A further 34 were compliant with standards expected by the Commission or had minor issues which have been, or are in the process of being, remedied.

Since the investigation began five operators have surrendered their licence and can no longer transact with consumers in Britain. In November 2018 three companies paid nearly £14m in penalty packages as result of their failings to put in place effective safeguards to prevent money laundering and keep consumers safe from gambling-related harm.

Richard Watson, Gambling Commission Executive Director, said: “We have been working hard to raise standards in the online industry to ensure that gambling is crime-free and that the one in five people in Britain who gamble online every month can do so safely.

“But our work will not stop here. As a regulator, we will continue to set and enforce standards that the industry must comply with to protect consumers.

“We expect operators to know their customers and to ask the right questions to make sure they meet their anti-money laundering and social responsibility obligations.”

Public statements

In Touch Games Limited Public statement

Published: 15 March 2020

Read the public statement about in touch games limited public statement

Betit Operations Limited (t/a kaboo.com, highroller.com) Public statement

Published: 15 March 2020

Read the public statement about betit operations limited (t/a kaboo.com, highroller.com) public statement

Bestbet Limited (trading as Bestcasino) Public statement

Published: 15 March 2020

Read the public statement about bestbet limited (trading as bestcasino) public statement

MT SecureTrade Limited (t/a guts.com, rizk.com) Public statement

Published: 15 March 2020

Read the public statement about mt securetrade limited (t/a guts.com, rizk.com) public statement

Note to editors

  1. More information about how we regulate the gambling industry.
  2. Useful statistics on the gambling industry.
  3. Our approach to enforcement.
  4. Journalists can contact our press office on 0121 230 6700 or email: communications@gamblingcommission.gov.uk

For all media enquiries, please contact the Gambling Commission press office.

Is this page useful?
Back to top