Due to the impact Covid-19 is having on operations across the UK we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

The contact us service is also available for answers to common questions and we will aim to respond to these enquiries as quickly as possible.

If you have a question about your gambling, or the gambling of someone close to you, our FAQs from gambling consumers during lockdown may provide valuable information. Our what we do page also provides an overview of the types of queries we are able to help consumers with in the first instance.

The National Gambling Helpline is also available 24 hours a day, seven days a week through GamCare. It is there to support those suffering from gambling problems or those concerned about the affect gambling is having on people close to them. You can call them free on 0808 8020 133, or visit gamcare.org.uk.
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Due to regulatory concerns, the Gambling Commission has instigated a review under s116 of the Gambling Act into FSB Technology (UK) Limited.

FSB Technology (UK) Limited has voluntarily suspended activities on its Blackbet website. The voluntary suspension of the Blackbet website will not prevent the operator paying out customers.

If a customer has questions concerning their account we advise they contact the operator directly by emailing a designated email address set up for any queries: contactus@fsbtech.com.

Posted on 22 August 2019