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The national gambling helpline is switching off the previous 0845 number in March 2017 and transferring fully to its freephone number service (which has been in operation since 2012).  

Callers can contact the helpline on 0808 8020 133 for free, confidential and specialist support.  

The service is operated by GamCare for anyone seeking information, advice and support regarding problem-gambling across England, Scotland and Wales.  

Gambling businesses are advised to check if the information displayed on their gaming machines needs updating and are urged to contact GamCare as soon as possible to take advantage of free stickers, leaflets and posters. 

For more information visit the GamCare website.

Notes to editors 

  1. More information about how we regulate the gambling industry.
  2. Useful statistics on the gambling industry.  

Journalists can contact our press office on 0121 230 6700 or email: communications@gamblingcommission.gov.uk

Posted on 15 February 2017