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LCCP Information requirements

Guidance for licence holders on the information requirements in the LCCP

  1. Contents
  2. 9 - LCCP notifications (general)

9 - LCCP notifications (general)

This section provides guidance to holders of gambling operating licensees on general matters about reporting LCCP notifications.

An LCCP notification is a report to us about information we have asked for within our Licence Conditions and Codes of Practice (LCCP).

You need to tell us as soon as reasonably possible about any of these matters:

  • information about any known or suspected offences under the Gambling Act 2005 (opens in a new tab) or breaches of the LCCP
  • information that may lead us to consider making an order to voiding a bet under the Gambling Act 2005 section 336 (opens in a new tab)
  • cases of systematic, organised or substantial money lending between customers on gambling premises
  • material changes to your business’s arrangements for the protection of customer funds (see Licence condition 4)
  • changes of Alternative Dispute Resolution providers (unsure of link) for the handling of customer disputes
  • if a group company not licensed by us advertises remote gambling to a new jurisdiction, or the Gross Gambling Yield (GGY) generated by that company exceeds set thresholds relative to group GGY
  • if your business has breached, or potentially breached requirements imposed by the the Proceeds of Crime Act 2002 (opens in a new tab) (Parts 7 and 8) or the the Terrorism Act 2000 Part III (opens in a new tab)
  • changes of persons appointed as the officer responsible for your businesses’ compliance with the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (opens in a new tab) (Regulation 21(1)(a) and 21(3))
  • details of any child or young person repeatedly attempting to gamble on premises restricted to adults
  • descriptions and copies of the rules (or changes to these) of any lottery to be promoted
  • confirmation from a qualifying auditor that the proceeds of any lottery exceeding £1 million in any calendar year are accounted for in a licensee’s annual accounts
  • any other matters that will have a material impact on your business or its ability to conduct licensed activities compliantly and consistently with the licensing objectives.

General guidance on reporting LCCP notifications

If any of the LCCP notification matters happen within your business, you must tell us about this, via the LCCP notifications part of the eServices digital service (opens in a new tab) on our website.

You must tell us as about these matters as soon as reasonably possible. If, for any reason, you are delayed in reporting this information, you need to explain the reason for the delay in the ‘Detail’ box of the respective LCCP notification report.

If you experience technical issues preventing you submitting LCCP notifications to us via eServices, you should capture evidence of the problems experienced and contact us to discuss the matter.

When submitting as LCCP notification, you must enter a date. This must be the date of the report. Details about the date of the event are to be recorded in the ‘Detail’ box.

You must also record the LCCP notification type. To ensure you do this correctly, refer to the specific guidance notes for each LCCP notification and select the correct notification type.

For each LCCP notification, you are given 1,500 characters in the ‘Detail’ box to provide a summary of the information we have asked for. If additional space is required, or if you need to provide supporting documentation, you can upload files associated with the notification.

For operators with multiple licences, LCCP notifications must be submitted within the eServices account of the licence relevant to the event you are telling us about.

This reporting requirement applies to holders of all operating licences.

Previous section
Key events (gambling facilities)
Next section
LCCP notifications (reporting suspicion of offences)
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