Annual Report and Accounts 2022 to 2023
Directors’ report - Executive team
Chief Executive Officer
Andrew joined the Gambling Commission in June 2021 as Interim Chief Executive Officer and was appointed on a permanent basis in May 2022. As of 4 July 2023, Andrew has also been appointed as a Commissioner.
An experienced civil servant, Andrew joined us from Swansea University and previously held a range of senior civil service roles at the Department for Work and Pensions, the Food Standards Agency and the Driving and Vehicle Licensing Authority (DVLA). Andrew is also Chair of the Swansea City AFC Foundation.
Deputy Chief Executive
Sarah joined the Commission in 2009 and has held a number of leadership roles across the Commission.
Sarah spent her earlier career as a civil servant in various government departments covering a wide range of topics including tax, international policy, consumer protection, competition, regulation, small business, and enterprise policy. Sarah was appointed Deputy Chief Executive in June 2020. As part of her current role, she oversees a portfolio which includes regulation of the National Lottery and the development of strategy.
Tim joined the Commission in 2016 after a career spanning over 15 years in the regulatory and public sector.
Tim was previously Head of Policy and Communications at the Local Government Ombudsman and prior to that was Head of Public Affairs at the Parliamentary and Health Service Ombudsman. These roles followed ten years at the Law Society of England and Wales in a variety of regulatory posts. In his role at the Commission, Tim is responsible for the Commission’s Research and Policy functions.
John became the Executive Director and Senior Responsible Officer for the Fourth National Lottery Licence Competition (4NLC) in July 2019. John has overall responsibility for the competition including establishing governance, securing funding and engagement with the Department of Culture Media and Sport (DCMS) to ensure the competition is fair, open and robust while maximising innovation, creativity and utilising technological advancements.
Before joining the Commission, John held a variety of leadership roles with HM Revenue & Customs, the UK Home Office and the National Crime Agency focusing on the delivery of major programmes and transformation projects.
Kay was appointed as Executive Director of Operations at the Commission in September 2022.
Kay has had a successful career as Head of Operations for Ombudsman Services. In this previous role, she had leadership responsibility for the delivery of dispute resolution for the Communications, Energy and Parking sectors.
As a qualified Trading Standards Officer, Kay worked for local government for over 15 years, latterly as Head of Enforcement, Fraud, and Investigations for Cheshire East Council.
Overall, Kay has always had a keen interest in regulation and consumer protection, starting her career with a degree in consumer protection.
Chief Technology Officer
Alistair has had a 30-year career in IT and started his early career managing a Midlands-based IT training centre, before spending six years with National Express, becoming their IT Director and overseeing the transport firm’s rapid online growth.
More recently, he was Managing Director of IVU Traffic Technologies UK, a specialist software developer providing bespoke software solutions to the public transport sector, before joining the Commission 16 years ago. Alistair leads all aspects of the Commission’s Digital, Technology and Facilities functions.
Lucy joined the Commission in July 2021 having established herself as an innovative leader in government communications.
Lucy joined from the Office of the Public Guardian, an agency of the Ministry of Justice, where she led the multi-disciplinary Communications team. Her team’s award-winning diversity and inclusion campaigns received notable praise within the industry.
Director of Finance and Interim Director of People Services
Helen joined the Commission in March 2022 from the Cabinet Office.
Helen has over a decade of experience working in central Government, with significant experience across Finance, Corporate Services and also Operational delivery. This includes most recently leading on finance and corporate activities for the G7 Presidency Taskforce, managing through a challenging period of time to help deliver the first in-person international Summit since Covid, in June 2021.
Head of Governance
Helen has worked for the Commission since 2019 and has responsibility for governance, risk, advisory groups and information management. She has previously worked in the voluntary sector, and for the Metropolitan Police Service, Transport for London and the Foreign and Commonwealth Office.
Helen is a trustee of Family Society, an adoption agency operating in the Midlands.
Nadine Pemberton Jn Baptiste
Nadine joined the Commission in March 2021 and is a solicitor with extensive experience in leadership roles in compliance and enforcement matters, spanning the regulatory, criminal, and civil fields across the public sector.
Throughout her career, Nadine has specialised in strategic organisational development, team change and transformation, with a well-established and proven commitment to diversity, equity, and inclusion.
Since qualifying in 2003, Nadine has held roles at the Crown Prosecution Service, the Care Quality Commission, the Child Maintenance and Enforcement Commission, the Independent Office for Police Conduct, the Revenue and Customs Prosecutions Office and Social Work England.
Interim Chief Operating Officer (contract expired)
Charlotte’s contract came to an end in November 2022.
Register of disclosable interests
The Commission has adopted a Managing Conflicts of Interest Policy to outline the approach taken to avoiding, declaring and managing the interests of Commissioners, Executives and members of advisory groups.
The policy requires eligible individuals to submit an annual declaration, alongside updates as interests are acquired or disposed of. All agendas require attendees to declare any relevant interests in agenda items at the start of each board, committee or executive meeting and absent themselves from those discussions. No directorships or other significant interests were held by board members or executives that may have conflicted with their management responsibilities.
As far as the directors are aware, there is no relevant audit information of which the auditors have not been made aware. All reasonable steps have been taken by the directors in order to make themselves aware of any relevant audit information and to establish that the auditors are aware of this information.
Last updated: 18 October 2023
Show updates to this content
No changes to show.