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Updated Test House Framework - what this means for operators

Following the test house framework consultation the Commission has worked with the United Kingdom Accreditation Service (UKAS) and test houses to implement changes aimed at raising standards in the industry.

Although the new framework is focused on the way in which the Commission approves test houses, we recognise that this might impact on operators and how they gain game approval.

What are the main changes the Commission brought in?

  • new accreditation requirements
  • new approval process, meaning all existing test houses having to re-apply
  • introducing immediate notice of and yearly reporting requirements
  • introduction of revocation of test house approval.

Are we changing the testing process?

The Commission is only changing the approval and accreditation process of test houses, not the testing regime of remote and non-remote games.

Can we see a copy of the new approval and accreditation documents?

The Commission will be publishing new application documents along with guidance for how test houses can apply. However due to copyright requirements the full accreditation document is only available to test houses upon application.

What will test houses now be accredited too?

The new Test House Framework requires approved test houses to be accredited to ISO/IEC 17025 which has not changed. In addition, the approved test houses will now have to be compliant with other requirements taken from ISO/IEC 17065 and ISO/IEC 27001.

What happens if my test house does not seek or gain approval?

You should all contact your test houses to gain assurances that they are continuing to be approved to test games within Britain.

If they are not continuing to be approved by the Commission, you should find a new approved test house to ensure all of your games are continuing to be tested beyond 1 October.

In the meantime, your games will be tested in the usual way but please make plans for any changes far enough in advance should your current provider be leaving the GB market.

Last updated: 20 July 2021

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