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Guidance

The 2026 money laundering and terrorist financing risks within the British gambling industry

The Gambling Commission's money laundering and terrorist financing risk assessment of the British gambling industry for 2026.

  1. Contents
  2. 14 - Arcades

14 - Arcades

Sector rating

Sector Previous overall risk rating Current overall risk rating
Adult Gaming Centres (AGCs) Medium Medium
Family Entertainment Centres (FECs) Low Low

The Adult Gaming Centre (AGC) sector continues to be rated as medium risk for money laundering.

The sector faces risks associated with the monitoring of gaming machine activity in a live premises environment. When gaming machines are used in conjunction with ticket-in-ticket-out machines and automatic ticket redemption machines, there is a risk that staff have less oversight of the transactions.

The level of activity in AGCs has increased since the previous risk assessment. For the period April 2022 to March 2023, gross gambling yield (GGY) in the sector was £561 million and, for the period April 2024 to March 2025, it rose to £683 million1.

It has been identified in casework that some AGCs operate staff bonus schemes. There is the potential for staff to be incentivised to overlook money laundering risks presented by customers under such schemes, if appropriate safeguards are not in place.

Family Entertainment Centres remain low risk. The low-level nature of transactions in the sector means that there is limited potential for the sector to be exploited for money laundering. For the period April 2022 to March 2023, gross gambling yield (GGY) in the sector was £40 million2.

Risks

Vulnerability Risk Likelihood of event occurring Impact of event occurring Overall risk Change in risk
Operator Control Operators failing to comply with prevention of money laundering and terrorist financing legislation and guidance Medium (2) Medium (2) Medium (4) Increase in likelihood
Operator Control Lack of competence of key personnel and licence holders which can be exploited by criminals seeking to launder the proceeds of crime (AGCs only) Medium (2) Medium (2) Medium (4) Increase in likelihood
Operator Control Lack of competence of key personnel and licence holders which can be exploited by criminals seeking to launder the proceeds of crime (FECs only) Low (1) Low (1) Low (1) Decrease in likelihood
Operator Control Inadequate ‘know your customer’ (KYC) measures - including failure to obtain additional information following a risk-based approach (AGC only) Medium (2) Medium (2) Medium (4) New risk
Operator Control Lack of appropriate customer activity and transaction monitoring (AGC only) Medium (2) Medium (2) Medium (4) New risk
Operator Control Lack of closed-loop system Medium (2) Medium (2) Medium (4) New risk
Operator Control Training for staff is insufficient and is not appropriately tailored Medium (2) Medium (2) Medium (4) New risk
Operator Control Staff bonus schemes creating an incentive to overlook money laundering risks Low (1) Medium (2) Low (2) New risk
Operator Control Inadequate due diligence checks on business-to-business relationships or business investors resulting in receipt of illicit funds Low (1) Medium (2) Low (2) No change (new wording)
Customer Customer gambles at multiple premises or operators to disguise the source of their funds Medium (2) Medium (2) Medium (4) New risk
Means of Payment Cash transactions - this includes the risk of dyed and counterfeit notes Medium (2) Medium (2) Medium (4) No change (new wording)
Means of Payment Ticket-in-ticket-out (TITO) facilities used to launder funds when used in conjunction with ATR machines (AGCs only) Medium (2) Medium (2) Medium (4) Increase in likelihood
Means of Payment Scottish banknotes Low (1) Medium (2) Low (2) No change
Product Gaming machines being used to launder criminally derived funds (AGCs only) Medium (2) Medium (2) Medium (4) No change

Commission-controlled risks

Vulnerability Risk Likelihood of event occurring Impact of event occurring Overall risk Change in risk
Licensing and integrity Arcade businesses being acquired by organised crime to launder criminal proceeds (AGCs only) Low (1) Medium (2) Low (2) No change
Licensing and integrity Arcade businesses being acquired by organised crime to launder criminal proceeds (FECs only) Low (1) Low (1) Low (1) No change

Case studies

Scottish banknotes
Scottish banknotes have been placed in machines with the potential aim of being paid out in English notes or by debit card. In one case, customers placed approximately £6,000 in Scottish notes into gaming machines in a premise.

Dyed notes
Several hundred pounds of stained notes were found in gaming machines located in an AGC.

Gaming machines
A Commission investigation found that a licensed operator did not have appropriate systems in place to monitor customer activity on B3 gaming machines, as the monitoring reports did not allow the operator to assess customers’ overall spend.

A customer employed by a cash-intensive business used cash to load a gaming machine, but after minimal play requested funds be paid back using their debit card.

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2026 money laundering and risks - Gambling software (remote and non-remote)
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2026 money laundering and risks - Society lotteries and external lottery managers (remote and non-remote)
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