Updates on your application
We are committed to keeping you informed with the progress of your licence application.
Personal licence and Annex A applications
For personal licence and Annex A applications, we keep you informed through email and text messages.
Emails are sent from the address processing.service@notifications.service.gov.uk
Text messages will show as being sent from GAMREGGB
Operating licence updates
For personal management and operating licence applications, updates are provided by email.
Emails are sent from a gamblingcommission.gov.uk address.
We're working on improving updates
We're working on improvements to allow you to track your application online in addition to getting updates by email.
As we roll this out we will keep applicants informed through the licence application services.
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How to contact the Licensing team
Last updated: 23 December 2022
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