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Consultation response

Summer 2023 consultation – Proposed changes to LCCP and RTS: Consultation Response

This response sets out our position in relation to the consultation on the proposed changes to LCCP and Remote Gambling and Software Technical Standards.

Summary - Changes to Regulatory Panels consultation

In July 2023 we consulted on changes to Regulatory Panels (Panels) Summer 2023 consultation on proposed changes to Licence Conditions and Codes of Practice (LCCP), Remote Gambling and Software Technical Standards (RTS), and arrangements for Regulatory Panels (opens in new tab), where we proposed the following two changes:

  • changing the quorum and composition of Panel, and the Adjudicator role. This includes:
    • moving from a Panel made up of two or three Commissioners to a Panel chaired by a legally-qualified Adjudicator sitting alongside one Commissioner and one member of senior Commission staff
    • changing the decision-maker in personal licence cases from an Executive Director to an Adjudicator
    • changing the decision-maker in Case Management Hearings to an Adjudicator.
  • changing the default process to paper-based decision-making as a default for most issues coming to Panel.

The aims of the proposed changes were to:

  • broaden the range of combined experience on Panels by blending the expertise of legally-qualified Adjudicators, other senior Commission officials and non-executive Commissioners
  • enhance Commission governance and accountability by locating decisions at the most appropriate levels within the organisation
  • increasing the flexibility to convene Panels, bringing greater flexibility in scheduling and shorter waiting times for decisions
  • reduce the costs to and burden on applicants and licensees in participating in oral hearings.

Some of the proposals in the 2023 consultation were informed by a previous consultation relating to Panel reform in 2020, which sought views on the employment of legally-qualified adjudicators to be part of Panel decision-making. Whilst the recommendations were agreed by the Commission following that consultation, they have not been adopted in practice, and these new proposals incorporated feedback about maximising the independence of Adjudicators.

After consideration of the latest consultation responses, we have concluded that we will not be implementing the consultation proposals. We remain committed to maintaining robust, cost-effective, and timely regulatory decision-making processes, and we will consult again if we have alternative proposals. We are grateful for the time and insight from those who responded to the consultation and helped develop our thinking.

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