Cookies on the Gambling Commission website

The Gambling Commission website uses cookies to make the site work better for you. Some of these cookies are essential to how the site functions and others are optional. Optional cookies help us remember your settings, measure your use of the site and personalise how we communicate with you. Any data collected is anonymised and we do not set optional cookies unless you consent.

Set cookie preferences

You've accepted all cookies. You can change your cookie settings at any time.

Skip to main content
Back to full FOI list

ERP (Enterprise Resource Management) or Finance system

Request date
23 May 2023

Outcome
Full disclosure

Document actions
Print or save

Request

  1. What ERP (Enterprise Resource Management) or Finance system is currently used at Gambling Commission?

  2. When does your contract expire?

  3. Do you have any planned upgrades of the software? If so, when?

  4. Are you planning to go to market for a replacement ERP/ Finance system? If so, when?

  5. Who is the person responsible for your ERP / Finance system? Please provide full name, title and contact information if possible

  6. What is the annual contract value of the software?

  7. Please confirm your intentions regarding whether or not the organisation will join the Matrix cluster or remain independent in terms of your Finance and ERP system?

Response

Thank you for your request which has been processed under the Freedom of Information Act 2000 (FOIA).

The Gambling Commissions responses to your enquiries are as follows:

  1. What ERP (Enterprise Resource Management) or Finance system is currently used at Gambling Commission?

Nolan, which is a finance system and purchase order processing module. We also have an expenses module supplied by SAP Concur – together these modules comprise our entire Finance System)

  1. When does your contract expire?

The arrangement with Nolan is a rolling contract.

  1. Do you have any planned upgrades of the software? If so, when?

No. Our plan is to procure a new system.

  1. Are you planning to go to market for a replacement ERP/ Finance system? If so, when?

At this stage no information is held falling within the scope of this part of your request.

  1. Who is the person responsible for your ERP / Finance system? Please provide full name, title and contact information if possible

Contacts at the Gambling Commission are managed through our Procurement Manager.

Further information can be viewed on the Commission website:

Procurement: Supplying to the Gambling Commission - Gambling Commission

Any enquiries should be directed to procurement@gamblingcommission.gov.uk.

  1. What is the annual contract value of the software?

Approximately £47k p.a. (comprising Finance module, Purchase Order Processing Module and Expenses Processing Module).

  1. Please confirm your intentions regarding whether or not the organisation will join the Matrix cluster or remain independent in terms of your Finance and ERP system?

At this stage no information is held falling within the scope of this part of your request.

Review of the decision

If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision. You should write to FOI Team, Gambling Commission, 4th floor, Victoria Square House, Victoria Square, Birmingham, B2 4BP or by reply to this email.

Please note, internal review requests should be made within 40 working days of the initial response. Requests made outside this timeframe will not be processed.

If you are not content with the outcome of our review, you may then apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission.

The ICO can be contacted at: The Information Commissioner’s Office (opens in a new tab), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Information Management Team
Gambling Commission
Victoria Square House
Victoria Square
Birmingham B2 4BP

Is this page useful?
Back to top