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Request date: 23 May 2023
This version was printed or saved on: 7 May 2024
Online version: https://www.gamblingcommission.gov.uk/about-us/freedomofinformation/erp-enterprise-resource-management-or-finance-system
What ERP (Enterprise Resource Management) or Finance system is currently used at Gambling Commission?
When does your contract expire?
Do you have any planned upgrades of the software? If so, when?
Are you planning to go to market for a replacement ERP/ Finance system? If so, when?
Who is the person responsible for your ERP / Finance system? Please provide full name, title and contact information if possible
What is the annual contract value of the software?
Please confirm your intentions regarding whether or not the organisation will join the Matrix cluster or remain independent in terms of your Finance and ERP system?
Thank you for your request which has been processed under the Freedom of Information Act 2000 (FOIA).
The Gambling Commissions responses to your enquiries are as follows:
Nolan, which is a finance system and purchase order processing module. We also have an expenses module supplied by SAP Concur – together these modules comprise our entire Finance System)
The arrangement with Nolan is a rolling contract.
No. Our plan is to procure a new system.
At this stage no information is held falling within the scope of this part of your request.
Contacts at the Gambling Commission are managed through our Procurement Manager.
Further information can be viewed on the Commission website:
Procurement: Supplying to the Gambling Commission - Gambling Commission
Any enquiries should be directed to procurement@gamblingcommission.gov.uk.
Approximately £47k p.a. (comprising Finance module, Purchase Order Processing Module and Expenses Processing Module).
At this stage no information is held falling within the scope of this part of your request.
If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision. You should write to FOI Team, Gambling Commission, 4th floor, Victoria Square House, Victoria Square, Birmingham, B2 4BP or by reply to this email.
Please note, internal review requests should be made within 40 working days of the initial response. Requests made outside this timeframe will not be processed.
If you are not content with the outcome of our review, you may then apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission.
The ICO can be contacted at: The Information Commissioner’s Office (opens in a new tab), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Information Management Team
Gambling Commission
Victoria Square House
Victoria Square
Birmingham B2 4BP