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Statistics and research release

Incorrect Covid-19 data supply

Incorrect Covid-19 data supply.



People are advised to exercise caution when analysing Covid-19 gambling data after it emerged that the Gambling Commission has been supplied incorrect information by an operator.

Since the beginning of the pandemic the Commission has been publishing aggregated operator data to add an additional layer of insight onto its ongoing monitoring and understanding of the risks and impact of the Covid-19 pandemic.

The data was supplied by a number of large operators who represented approximately 80% of Britain’s online gambling market including William Hill. As a result of a query raised by the Commission during the data quality assurance process, William Hill has now informed the Commission that the data they supplied between March 2020 and September 2021 contained incorrect data points.

As a result, the Commission is working to quality assure corrected data, re-run the analysis and republish the corrected data in early February 2022. We are also reviewing any regulatory consequences of William Hill’s failure to submit accurate data.

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