Report

Illegal online gambling - Phase 2: Identifying indicators of consumer engagement with illegal gambling websites

The Gambling Commission's report on the second phase of the Consumer Voice illegal gambling project.

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Published
18 September 2025

Last updated
18 September 2025 - Changes

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Contents

• Illegal online gambling - Phase 2: Identifying indicators of consumer engagement with illegal gambling websites

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• Introduction
• Methodology
• How to read this report
• Executive summary
• Findings
• • Overview
  • Motivations and routes into the illegal market
  • Features
  • Indicators
• Conclusions
• Next steps
• Appendices
• • Appendix 1 - Sample profile
  • Appendix 2 - Sample questionnaire

Appendix 1 - Sample profile

Months and rates

Categories	Total sample (online gamblers in the last 4 weeks, excluding National Lottery) (percentage)	Illegal gambling website users in last 4 weeks (as determined by index approach) (percentage)
Gender
Men	53%	66%
Female	47%	33%
Age
18 to 24 years	10%	17%
25 to 34 years	19%	39%
35 to 44 years	17%	25%
45 to 54 years	18%	12%
55 to 64 years	17%	6%
65 to 74 years	13%	1%
75 years and over	7%	0%
Social grade
AB	41%	49%
C1	27%	20%
C2	16%	22%
DE	17%	9%

All respondents (n= 2,046)

Next section
Appendix 2 - Sample questionnaire

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Last updated: 18 September 2025

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