Report

Illegal online gambling - Phase 1: Exploring consumer pathways into using illegal gambling websites

The Gambling Commission's report on the first phase of the Consumer Voice illegal gambling project.

---

Published
18 September 2025

Last updated
18 September 2025 - Changes

Document actions
Print or save (opens in new tab)

Contents

• Illegal online gambling - Phase 1: Exploring consumer pathways into using illegal gambling websites

---

• Introduction
• Methodology
• How to read this report
• Executive summary
• Main findings
• • Awareness of illegal online website usage
  • Potential indicators of illegal gambling activity
  • Pathways into illegal gambling websites
  • Self-excluders
  • Skilled Advocates
  • Social Explorers
  • Accidental Tourists
• Next steps
• Appendices
• • Appendix A – Quantitative quotas
  • Appendix B – Quantitative survey questions
  • Appendix C – Depth interview participant profiles
  • Appendix D – Depth interview discussion guide
  • Appendix E - LEAP-facilitated focus group discussion guide

Main findings

Contents

1. Awareness of illegal online website usage The findings on awareness of illegal online website usage by participants of The Gambling Commission's report into the illegal online gambling market.
2. Potential indicators of illegal gambling activity The potential indicators of illegal online gambling activity as explored in The Gambling Commission's report into the illegal gambling market.
3. Pathways into illegal gambling websites The pathways into illegal gambling websites as explored in The Gambling Commission's report into illegal gambling.
4. Self-excluders The findings about self-excluders in The Gambling Commission's report into illegal online gambling.
5. Skilled Advocates The findings about Skilled Advocates in The Gambling Commission's report into illegal gambling.
6. Social Explorers The findings about Social Explorers in The Gambling Commission's report into illegal gambling.
7. Accidental Tourists The findings about Accidental Tourists in The Gambling Commission's report into illegal online gambling.

Previous section
Executive summary - Illegal online gambling: Phase 1 Next section
Next steps - Illegal online gambling: Phase 1

---

Last updated: 18 September 2025

Show updates to this content

No changes to show.