Report

Illegal online gambling - Phase 1: Exploring consumer pathways into using illegal gambling websites

The Gambling Commission's report on the first phase of the Consumer Voice illegal gambling project.

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Published
18 September 2025

Last updated
18 September 2025 - Changes

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Contents

• Illegal online gambling - Phase 1: Exploring consumer pathways into using illegal gambling websites

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• Introduction
• Methodology
• How to read this report
• Executive summary
• Main findings
• • Awareness of illegal online website usage
  • Potential indicators of illegal gambling activity
  • Pathways into illegal gambling websites
  • Self-excluders
  • Skilled Advocates
  • Social Explorers
  • Accidental Tourists
• Next steps
• Appendices
• • Appendix A – Quantitative quotas
  • Appendix B – Quantitative survey questions
  • Appendix C – Depth interview participant profiles
  • Appendix D – Depth interview discussion guide
  • Appendix E - LEAP-facilitated focus group discussion guide

Appendices

Contents

1. Appendix A – Quantitative quotas Appendix A for The Gambling Commission's report into illegal online gambling.
2. Appendix B – Quantitative survey questions Appendix B for the Gambling Commission's report into the illegal online market.
3. Appendix C – Depth interview participant profiles Depth interview participant profiles for The Gambling Commission's report into illegal online gambling.
4. Appendix D – Depth interview discussion guide The depth interview discussion guide for The Gambling Commission's report into Illegal online gambling.
5. Appendix E - LEAP-facilitated focus group discussion guide The LEAP-facilitated focus group discussion guide to the Gambling Commission's report on illegal online gambling.

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Next steps - Illegal online gambling: Phase 1

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Last updated: 18 September 2025

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