Report
Exploring consumer journeys using deposit limits
Exploring consumer journeys using deposit limits
Key findings - Experiences of using deposit limits
Those who reported ever having used deposit limits (a total of 190 respondents) were generally positive about their experiences, with around three-quarters agreeing to the following statements, namely that deposit limits:
- stopped them from making impulsive deposits (75 percent)
- helped them to budget and/or track the money they spend on gambling (74 percent)
- made them feel more in control of their gambling behaviour (74 percent)
- stopped them from spending more money than they wanted to (70 percent).
At least a quarter of those who reported having ever used deposit limits agreed with each of the following statements about them:
- restricted my gambling behaviour unnecessarily (30 percent)
- had little impact on the amount of money I spend gambling (30 percent)
- felt like an inconvenience during my gambling sessions (26 percent).
Key findings - Awareness and use of gambling management tools Next section
Key findings - Understanding of a net or gross deposit limit
Last updated: 4 February 2025
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