Betfair Casino Limited
Account number
39435
Head office address
Level 2, Spinola Park, Mikiel Ang. Borg Street,St. Julians, SPK1000, Malta
Regulatory actions
What is a settlement?
Following an investigation into a licence holder we may enter into a regulatory settlement. These take place, for example, where the licence holder has been open and transparent with us and has shown a willingness to suggest actions that prevent the need for a more formal sanction.
Decision date: 17 December 2025
Outcomes: Commission costs, Public statement and Payment in lieu of financial penalty
Details of action
A licence review under section 116 of the Act was commenced following a Compliance Assessment undertaken by the Commission in April and May 2024 of the remote operating licences of four licensees trading under the names Betfair (at betfair.com) and Paddy Power (at paddypower.com). The Licensees subject to assessment were:
- PPB Entertainment Limited (licence number 039426-R-319332-024)
- PPB Counterparty Services Limited (licence number 039439-R-319330-011)
- Betfair Casino Limited (licence number 039435-R-319329-007)
- TSE Malta LP (licence number 039561-R-319411-007).
The review found failings in Paddy Power Betfair’s Social Responsibility (SR) controls.
All four of the Licensees set out above failed to comply with the following Licence Conditions and Codes of Practice (LCCP):
- paragraphs 1, 4, 7, 8 and 11 of Social Responsibility Code Provision (SRCP) 3.4.3 relating to remote customer interaction.
In line with our Statement of Principles for Licensing and regulation, the Licensees will make a total payment in lieu of a financial penalty of £2,000,000. Details of this are set out under the heading Regulatory Settlement.
Further information about this case can be found on the Gambling Commission’s public statement, which can be found here: Paddy Power Betfair Public Statement