Cookies on the Gambling Commission website

The Gambling Commission website uses cookies to make the site work better for you. Some of these cookies are essential to how the site functions and others are optional. Optional cookies help us remember your settings, measure your use of the site and personalise how we communicate with you. Any data collected is anonymised and we do not set optional cookies unless you consent.

Set cookie preferences

You've accepted all cookies. You can change your cookie settings at any time.

Skip to main content
  1. Public Register
  2. Businesses
  3. Grosvenor Casinos Limited

Grosvenor Casinos Limited

Account number

614

Head office address

Rank Group, TOR, Saint-Cloud Way,
MAIDENHEAD, SL6 8BN, United Kingdom

Regulatory actions

Settlement
What is a settlement?

Following an investigation into a licence holder we may enter into a regulatory settlement. These take place, for example, where the licence holder has been open and transparent with us and has shown a willingness to suggest actions that prevent the need for a more formal sanction.

Decision date: 7 October 2026

Outcomes: Public statement, Commission costs and Payment in lieu of financial penalty

Details of action

A licence review under Section 116 of the Act was commenced following information provided to the Gambling Commission (the Commission) and key event notices submitted by Grosvenor Casinos Limited (the Licensee). While this review was underway, further intelligence received by the Commission prompted a targeted compliance assessment of one of the Licensee’s venues, which was conducted on 13 June 2025.

The review found failings in the Licensee’s Anti-Money Laundering (AML) and Social Responsibility (SR) controls.

It was found that the Licensee had breached the following Licence Conditions (LC):

  • LC 12.1.1 paragraph 2 - Prevention of money laundering and terrorist financing
  • LC 12.1.1 paragraph 3 - Prevention of money laundering and terrorist financing.

It was also found that the Licensee had failed to comply with the following Social Responsibility Code Provisions (SRCP):

  • SRCP 3.4.1 paragraphs (1) (b) and (c) - Premises-based customer interaction
  • SRCP 3.4.1 paragraph 2 - Premises-based customer interaction.

Compliance with a SRCP is a condition of the licence by virtue of section 82(1) of the Act.

In line with our Statement of Principles for Licensing and regulation, the Licensee will make a payment in lieu of a financial penalty of £5,012,261. Details of this are set out under the heading Grosvenor Casinos Limited Regulatory Settlement.

Further information about this case can be found on the Gambling Commission’s public statement, which can be found here: Grosvenor Casinos Limited Public Statement

Is this page useful?
Back to top