Grace Media (Gibraltar) Limited
Account number
57869
Head office address
Sovereign Place, 117 Main Street,Gibraltar, GX11 1AA, Gibraltar
Regulatory actions
What is a sanction?
When a licence holder has not followed rules and regulations aimed at ensuring gambling is fair, safe and crime-free, we can take action and impose the following sanctions:
- Give the licensee a warning
- Add, remove, or amend a condition to the licence
- Suspend a licence
- Revoke a licence
- Impose a financial penalty
Decision date: 26 June 2025
Outcomes: Financial penalty
Details of action
Following an investigation outside of a licence review, the Gambling Commission (“the Commission”) found that Grace Media (Gibraltar) Limited (“the Licensee”) breached:
- Social Responsibility Code Provision (“SRCP”) 3.5.3 - Self-exclusion, Paragraph 2 – remote SR code; and
- SRCP 5.1.11 - Direct electronic marketing consent
The failure to comply with a SRCP is a breach of a licence condition by virtue of section 82(1) of the Gambling Act 2005 (“the Act”).
In line with the Commission’s Licensing, compliance and enforcement policy statement and the Statement of principles for determining financial penalties, the Commission has decided to impose a financial penalty of £60,000 under section 121(1) of the Act.
Commission Officials acknowledge that the Licensee has co-operated with the Commission throughout the investigation. The Commission also notes the Licensee had, and continues to have, policies and procedures in place regarding SRCP 3.5.3 and SRCP 5.1.11, and that the failure was due to human error in the application of these policies and procedures. The Licensee has taken remedial action to address this issue.