Les Croupiers Casino Limited
CARDIFF, CF11 8EG, United Kingdom
What is a settlement?
Following an investigation into a licence holder we may enter into a regulatory settlement. These take place, for example, where the licence holder has been open and transparent with us and has shown a willingness to suggest actions that prevent the need for a more formal sanction.
Decision date: 30 March 2021
Outcomes: Payment in lieu of financial penalty, Commission costs and Public statement
Details of action
The Commission investigated Les Croupiers’ handling of 11 customers following concerns identified at a compliance assessment in August 2019.
Our investigation identified failings in the way Les Croupiers identified and managed customers who were at higher risk of money laundering and gambling-related harm. These failings stemmed from Les Croupiers failing to effectively implement its anti-money laundering (AML) and safer gambling policies and procedures.
On 24 October 2019, we gave Les Croupiers notice that we were commencing a review of its operating licence. That review revealed Les Croupiers had breached a number of conditions of its operating licence.
Les Croupiers cooperated with our enquiries throughout the course of our investigation and has accepted that its policies and procedures in respect of AML and safer gambling were not implemented effectively. It has accepted that it failed to act in accordance with conditions of its operating licence between January 2019 and August 2019.
In line with our Statement of principles for licensing and regulation, Les Croupiers has agreed a regulatory settlement consisting of:
- £202,500 payment in lieu of a financial penalty, which will be directed towards delivering the National Strategy to Reduce Gambling Harms
- agreement to the publication of a statement of the facts in relation to this case
- payment of £14,794.62 towards the Commission’s costs of investigating the case.