Why gambling businesses want to know about your finances
As part of their customer interaction requirements we challenge all gambling companies to know their customers inside out so they can provide the best possible service and ensure gambling in Great Britain is fair, safe and free of crime.
First and foremost, gambling companies want to keep crime and money laundering out of the gambling industry and do not want their customers falling into financial difficulties.
Gambling companies therefore use a variety of techniques to profile customers which can help to indicate that a customer is gambling with money they do not have. We make them aware of these indicators, but to be certain, they may by going directly to customers or through a third party obtain the following:
To help check that your source of funds are legitimate, and as part of a gambling company’s anti-money laundering checks
Aside from studying bank statements, gambling companies can also ask for information which may lead to irregular income patterns in your account, such as a pending house sale.
Gambling companies also look at appropriate deposit or loss thresholds based on your income. This is helped by using open source data and Office of National Statistics publications to help them assess affordability and improve their risk assessments for customer interaction.Previous page
Why gambling businesses ask for selfies
Last updated: 13 January 2022
Show updates to this content
Minor update around who can obtain information to profile customers.