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Policy

Corporate Governance Framework

Our corporate governance framework sets out the necessary responsibilities and procedures that guarantee we operate properly.

Published
29 October 2021

Last updated
27 November 2025 - Changes

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  1. Contents
  2. Appendix 4 – Speak Up (Whistleblowing) policy
  3. Roles and responsibilities

Roles and responsibilities

    4.0
    1. The Board of Commissioners own this policy.

    2. The Accounting Officer is responsible for ensuring this policy is applied effectively.

    3. The Audit and Risk Committee (ARC) is responsible for scrutinising reporting of disclosures and tracking action taken as a result.

    4. All employees are responsible for understanding their responsibilities if a disclosure is made to them.

    5. The Head of Governance is responsible for:

        6. 4.5.0
        1. Maintaining a register of disclosures.

        2. Reporting the number of Public Interest Disclosure (PIDA) concerns raised, an outline of the action taken and recommendations for further action, to ARC.

        3. Including a summary of the disclosures, the number of disclosures and an assessment of the effectiveness of the policy, in the Gambling Commission’s published Annual Report and Accounts (ARA). (No personally identifiable details will be shared with ARC or included in the ARA.) The Assessment of the Policy may include considering the outcome of Colleague surveys and feedback from those who have used the policy.

        4. Undertaking or commissioning independent and impartial investigations if circumstances warrant it under this policy and where the Governance Team is the lead.

        5. Providing guidance on the appropriate handling of concerns raised and the application of this policy.

        6. In so far as possible, maintaining the confidentiality of the disclosure and investigation.
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