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Consultation response

Changes to multi-operator self-exclusion, notification of deaths by suicide and payment services: Consultation Response

This response sets out our position in relation to the consultation on changes to multi-operator self-exclusion, notification of deaths by suicide and payment services.

Published
17 October 2023

Last updated
17 October 2023 - Changes

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Contents

Introduction

On 28 February 2023 we launched a consultation on three proposed changes to our Licence Conditions and Codes of Practice (LCCP). The consultation ran for 12 weeks until the 23 May 2023.

We received 77 written responses to the consultation from the following categories of respondents:

  • 29 from gambling businesses
  • 18 from individuals responding in a personal capacity who are or have worked in a gambling business
  • 11 from charities and/or non-profit organisations
  • 8 from members of the public
  • 6 from trade associations
  • 5 from others.

Introductory consultation questions

In this consultation, the Gambling Commission continued the pilot of some introductory questions to help us understand the perspective of those responding and consequently inform our policy responses. The questions were amended following feedback from a previous consultation, so they were asked primarily of people responding as individuals.

The questions ask about the frequency with which people gamble, and whether they have experienced negative consequences as a result of their own or someone else’s gambling. Response numbers to these optional questions were low but they did help us understand the perspective of those who chose to answer them. We intend to continue including the introductory questions in our consultations as we believe they provide valuable insight from gambling consumers.

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Summary of responses - Changes to multi-operator self-exclusion, notification of deaths by suicide and payment services
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