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Consultation response

Changes to licence condition 8.1 (display of licensed status)

Consultation response for the changes to licence condition 8.1 (display of licensed status).

  1. Contents
  2. Executive summary

Executive summary

In early 2020, we consulted on proposals to update Licence condition 8.1 (Display of licensed status) for gambling operators offering gambling products online (or via remote means).

Our consultation proposals wanted to make changes to Licence condition 8.1.1 and 8.1.2 and to introduce a new licence condition (Licence condition 8.1.3). These changes sought to:

  • standardise the type of information that must be displayed on business-to-consumer (B2C) and business-to-business (B2B) websites and mobile applications about an operator’s licensed status
  • extend the requirements to non-commercial societies, local authorities and external lottery managers offering access to lottery products online.

Our objective in making these changes is to improve visibility of a licensee’s licensed status for consumers of remote gambling products, supporting our work to keep gambling fair and safe.

Standardisation of the form of displayed licensed statuses will also enable us to better use data tools when we carry out compliance activity to check the licensed status of a gambling website or mobile application.

We received 30 written responses to the consultation which ran for 12 weeks. This consultation response document summarises the responses received and explains our final position on each proposal.

The proposals received broad support from the majority of respondents. Several modifications were made to the final licence condition drafting, including changing the information to be displayed from licence number to account number and extending the new licence condition 8.1.3 to External Lottery Managers.

The changes summarised in this response will take effect on 31 October 2020 and will apply to all remote B2C operators, remote B2B operators, non-commercial societies and local authorities holding society lotteries licences, and external lottery managers.

Alongside the changes to licence condition 8.1, we will be issuing further guidance to coincide with the launch of our new Public Register digital service in autumn 2020.

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