Contents

• Evidence gaps and priorities 2023 to 2026
• 1.
  General
• 2.
  Financial requirements
• 3.
  Protection of children and other vulnerable persons
• 4.
  ‘Fair and open’ provisions
• 5.
  Marketing
• 6.
  Complaints and disputes
• 7.
  Gambling licensees’ staff
• 8.
  Information requirements
• 9.
  Gaming machines in gambling premises
• 10.
  Assessing local risk
• Glossary of terms used in our evidence gaps and priorities
• Background to our evidence gaps and priorities
• The gambling landscape – what we already know
• Evidence gaps and priorities 2023 to 2026 - Reflections on Year 1
• Our evidence themes and how they link to the Path to Play framework
• Evidence theme 1 - Early gambling experiences and gateway products
• Evidence theme 2 - The range and variability of gambling experiences
• Evidence theme 3 - Gambling-related harms and vulnerability
• Evidence theme 4 - The impact of operator practices
• Evidence theme 5 - Product characteristics and risk
• Evidence theme 6 - Illegal gambling and crime
• Our role in delivery
• Monitoring and improving the evidence base

Monitoring and improving the evidence base

Given the breadth and diversity of the questions and themes we have identified, it is clear that what we have set out here is an aspirational programme. There are significant challenges with regard to making progress in an ethical, robust manner and with pace. Some of the work outlined here will take us, and others, time to develop and complete – but we are committed to playing our part in improving the evidence base.

Going forward we will be transparent about how the Commission is making progress on these themes, as we add further layers to our understanding. We will continue to assess the quality of the evidence base that we rely on, and when needed we will work flexibly to shift focus as our knowledge improves. There will be points where we need to stop, explain, and discuss what we have found with our stakeholders and colleagues in the wider ecosystem before moving on, whilst also listening carefully to the insights delivered by others. We want to encourage others to contribute through their own work and experiences, from whichever part of the ecosystem they are in.

The pace of progress will ultimately be dictated by the resource available. We have purposefully developed our evidence themes in a way that allows work to be scaled up or scaled down should our capacity change. It will also be driven by the wider ecosystem’s capacity to make the most of the data and resources available to it, and ability to work collaboratively to ensure that our collective knowledge is the true sum of what we separately know.

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Our role in delivery