Safer Gambling - Digital training programme for customer-facing workers in industry. Partnership with Ygam. (BKM)
Online module as well as bespoke workshops are being delivered to industry stakeholders. Delivery team consisting of YGAM and BKM staff is being expanded.
Demand for the programme is increasing, with courses completed on the digital platform above projections. The training has been delivered to sections of the gambling sector, including; betting shops, AGCs, Bingo, Casinos and Online businesses. Training is delivered via a facilitated digital webinar platform, as well as face-to-face. Feedback has been very positive, with organisations booking additional modules after completing their initital allocation.
In initial development phase of preparing six online modules for delivery.