The Gambling Commission website uses cookies to make the site work better for you. Some of these cookies are essential to how the site functions and others are optional. Optional cookies help us remember your settings, measure your use of the site and personalise how we communicate with you. Any data collected is anonymised and we do not set optional cookies unless you consent.

Set cookie preferences

You've accepted all cookies. You can change your cookie settings at any time.

Skip to main content
Back to actions map

National Strategy to Reduce Gambling Harms

Safer Gambling - Digital training programme for customer-facing workers in industry. Partnership with Ygam. (BKM)


May 2022

Online module as well as bespoke workshops are being delivered to industry stakeholders. Delivery team consisting of YGAM and BKM staff is being expanded.

October 2021

Demand for the programme is increasing, with courses completed on the digital platform above projections. The training has been delivered to sections of the gambling sector, including; betting shops, AGCs, Bingo, Casinos and Online businesses. Training is delivered via a facilitated digital webinar platform, as well as face-to-face. Feedback has been very positive, with organisations booking additional modules after completing their initital allocation.

April 2021

In initial development phase of preparing six online modules for delivery.

Is this page useful?
Back to top