SO5 Improving gambling regulation
Gambling Commission staff engagement levels
Engagement levels influence our employees’ advocacy, discretionary effort, productivity, and turnover. Engagement is driven by several factors including teamwork, management and leadership, values, empowerment and accountability and innovation.
We collect data on our staff engagement through staff surveys and our work to improve organisational effectiveness includes a target of 70 percent staff engagement levels by 2023.
Staff engagement levels
| Period | Gambling Commission staff engagement score (percentage) | Gambling Commission target by 2023 (percentage) |
|---|---|---|
| 2022 | 60% | 70% |
| 2021 | 56% | 70% |