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RO2 Fair and open gambling

Reported incidence of gaming system faults

This data is taken from reports made to us by licensees. Licensees are required to report any such faults to us as a key event as a condition of their licence.

The aim of our regulatory activity is to see the number of gaming system faults reduce. However, reports are also an indication of effective monitoring of the performance of games so further work is required to develop this metric.

Incidences of gaming system faults reported to the Gambling Commission - 2024 quarterly breakdown

Incidences of gaming system faults reported to the Gambling Commission - 2024 quarterly breakdown
Key event type January 2024 to March 2024 April 2024 to June 2024 July 2024 to September 2024 October 2024 to December 2024
Number of reported game faults to the Commission
85 54 45 160

Incidences of gaming system faults reported to the Commission – annual breakdown

Incidences of gaming system faults reported to the Gambling Commission - annual breakdown
Key event type Year to December 2021 Year to December 2022 Year to December 2023 Year to December 2024
Number of reported game faults to the Commission
229 270 194 344
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