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Water supply at the Gambling Commission

Request date
16 April 2025

Outcome
Full disclosure

Document actions
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Request

  1. Did your organisation have access to water supplied by a UK Water provider possibly Thames Water?
  2. Did your organisation pay for Water supply?
  3. Did your organisation fail to assist a homeless person gain access to regular water supply?

Response

Thank you for your request which has been processed under the above legislation.

In your email you have requested from 2012 through July 2018:

  1. Did your organisation have access to water supplied by a UK Water provider possibly Thames Water?
  2. Did your organisation pay for Water supply?
  3. Did your organisation fail to assist a homeless person gain access to regular water supply?

Parts one and two of your request have been processed under the Environmental Information Regulations 2004 (EIRs).

I can confirm that during this time period the Gambling Commission did have access to a water supply by a UK water provider. This was not Thames Water.

I can confirm the Gambling Commission did pay for a water supply during the requested time period.

Part three of your request has been processed under the Freedom of Information Act 2000 (FOIA).

It should be noted that the FOIA gives individuals the right to request only recorded information held by public authorities, such as the Gambling Commission. It does not provide an avenue for individuals to gain views or opinions of public authorities or information not held at the time the request is made.

I can confirm that the Commission does not hold any recorded information falling within the scope of this part of your request.

Review of the decision

If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision. You should write to FOI Team, Gambling Commission, 4th floor, Victoria Square House, Victoria Square, Birmingham, B2 4BP or by reply to this email. 

Please note, internal review requests should be made within 40 working days of the initial response. Requests made outside this timeframe will not be processed.

If you are not content with the outcome of our review, you may then apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission. 

It should be noted that if you wish to raise a complaint with the ICO about the Commission’s handling of your request for information, then you are required to do so within six weeks of receiving your final response or last substantive contact with us.

The ICO can be contacted at: The Information Commissioner’s Office (opens in a new tab), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Information Management Team
Gambling Commission

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