WAN Services
Request
Contract 1 - Wide Area Network (WAN) Services (Including HSCN)
WAN Provider(s)
Please confirm the main supplier(s) for your WAN services. If this information is not available, please explain why.
Contract Expiry Date
Please provide the expiry date for each WAN contract (DD/MM/YYYY or MM/YYYY acceptable). If rolling, please state the terms.
Contract Description
Please provide a brief summary of the scope of each WAN contract.
Number of Sites Covered
Please indicate the number of sites supported by the WAN. An approximation is acceptable.
Annual Average Spend
What is the annual average spend for WAN services? Please break this down by provider if more than one.
Procurement Route
Please provide details of how each WAN contract was procured. If a framework was used, please include the framework name and reference number.
Internal Contact
Responsible Contact Person(s)
Please provide the full contact details for the person(s) responsible for each of the above contracts, including:
Full name
Job title
Direct phone number
Email address
If full details cannot be provided, the job title alone is acceptable.
Response
Thank you for your request which has been processed under the Freedom of Information Act 2000 (FOIA).
The Gambling Commission’s responses to your questions are as follows:
Contract 1 – Wide Area Network (WAN) Services (Including HSCN)
- WAN Provider(s)
Please confirm the main supplier(s) for your WAN services. If this information is not available, please explain why.
The suppliers for the Commission’s WAN services are Claranet and Gamma.
- Contract Expiry Date
Please provide the expiry date for each WAN contract (DD/MM/YYYY or MM/YYYY acceptable). If rolling, please state the terms.
The expiry dates for each contract are as follows:
Claranet 17/11/2026
Gamma 23/03/2026
- Contract Description
Please provide a brief summary of the scope of each WAN contract.
Claranet provides the managed WAN and Cloud Connect connectivity at our Birmingham office. Gamma provides the internet line for Watford.
- Number of Sites Covered
Please indicate the number of sites supported by the WAN. An approximation is acceptable.
2 sites are supported by the WAN.
- Annual Average Spend
What is the annual average spend for WAN services? Please break this down by provider if more than one.
The average annual spend for each contract is as follows:
Claranet £92,269 (including VAT) per annum.
Gamma £5,100 (including VAT) per annum.
- Procurement Route
Please provide details of how each WAN contract was procured. If a framework was used, please include the framework name and reference number.
The contract was procured through G-Cloud 14.
Internal Contact
- Responsible Contact Person(s)
Please provide the full contact details for the person(s) responsible for each of the above contracts, including:
- Full name
- Job title
- Direct phone number
- Email address
If full details cannot be provided, the job title alone is acceptable.
Any information falling within the scope of this part of your request, would constitute personal data and is therefore exempt from disclosure.
The Data Protection Act 2018 requires the processing of personal data to be fair and lawful. It would be disproportionate for us to publicly disclose these details unless there is a strong public interest in doing so. These individuals have a legitimate expectation that their personal details will not be disclosed in the context in which they are held.
On balance, this information is therefore exempt under section 40(2) of the FOIA. Any enquiries can be directed to procurement@gamblingcommission.gov.uk.
Review of the decision
If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision. You should write to FOI Team, Gambling Commission, 4th floor, Victoria Square House, Victoria Square, Birmingham, B2 4BP or by reply to this email.
Please note, internal review requests should be made within 40 working days of the initial response. Requests made outside this timeframe will not be processed.
If you are not content with the outcome of our review, you may then apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission.
It should be noted that if you wish to raise a complaint with the ICO about the Commission’s handling of your request for information, then you are required to do so within six weeks of receiving your final response or last substantive contact with us.
The ICO can be contacted at: The Information Commissioner’s Office (opens in new tab), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Information Management Team
Gambling Commission