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Student Gambling

Request date
17 October 2023

Outcome
Information not held

Document actions
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Request

  1. How many students across the UK have asked for support after issues with gambling over the past 3 years?
  2. How many support systems have been created in the past 3 years to help students facing gambling addictions? How many students are utilising these services?

Response

Thank you for your request which has been processed under the Freedom of Information Act 2000 (FOIA).

In your email you have requested:

  1. How many students across the UK have asked for support after issues with gambling over the past 3 years?
  2. How many support systems have been created in the past 3 years to help students facing gambling addictions? How many students are utilising these services?

I can confirm that no recorded information falling within the scope of your request is held by the Gambling Commission.

The Gambling Commission regulate most types of gambling in Great Britain, including The National Lottery in the UK. We also license the individuals and businesses that offer gambling and provide them with advice and guidance. We are a regulator and not an ombudsman. This means we do not have the powers to resolve individual gambling complaints or help consumers get their money back.

Our role is to consider if a gambling business has breached their licence conditions. If they have, we will take regulatory action where appropriate. We make a record of all complaints made against a gambling business. Where consumers share information with us that indicates a breach of our rules, that information will inform any regulatory action that we decide to take.

We do publish a variety of help, advice and information on how to use tools that manage gambling activity which is available at the link below: Safer Gambling.

Review of the decision

If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision. You should write to FOI Team, Gambling Commission, 4th floor, Victoria Square House, Victoria Square, Birmingham, B2 4BP or by reply to this email.

Please note, internal review requests should be made within 40 working days of the initial response. Requests made outside this timeframe will not be processed.

If you are not content with the outcome of our review, you may then apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission.

The ICO can be contacted at: The Information Commissioner’s Office (opens in a new tab), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Information Management Team
Gambling Commission
Victoria Square House
Victoria Square
Birmingham B2 4BP

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