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October 2019: Industry Challenges

Phase one of the Gambling Commission’s Industry Challenge initiative, set at our industry briefing in October 2019.

Next steps

We note that the BGC has published the new code. The restrictions on 18 to 24-year-olds from inclusion in HVC schemes is already in place.

We will use this code as the basis for an LCCP consultation in June to ensure these minimum requirements are enforceable across the whole industry. We have made clear our expectation that the measures within the code should be implemented within 3 months given a number of these commitments are based on or expand upon existing regulatory requirements.

Once new requirements are in place, we will measure their effectiveness through targeted compliance assessments and by monitoring the volume of enforcement casework related to HVC from the point at which the requirements take effect. We will also explore what metrics can be collected to monitor the number of HVC, their contribution to operator gross gambling yield (GGY) and how many customers are subject to and fail to meet the new due diligence criteria.

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