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Raising Standards for consumers - Compliance and Enforcement report 2020 to 2021

The Gambling Commission's report on Compliance and Enforcement action 2020 to 2021. Archived: Report represents information and guidance valid at the time of publication.

  1. Contents
  2. Personal Licence reviews
  3. PML holder requirements

PML holder requirements

Personal Management Licences are required to be held by anyone with responsibilities for:

  • overall strategy and delivery of gambling operations
  • financial planning, control and budgeting
  • marketing and commercial development
  • regulatory compliance
  • gambling related IT provision and security
  • management of licensed activity for a particular area in Great Britain where you have five or more sets of premises for which you hold a premises licence
  • management of a single set of bingo and/or casino licensed premises.

Personal Management Licences are subject to a number of conditions under section 75 of the Gambling Act 2005 (opens in new tab) which include:

  • Personal licence holders must take all reasonable steps to ensure that the way in which they carry out their responsibilities in relation to licensed activities does not place the holder of the operating or any relevant premises licence in breach of their licence conditions.
  • Personal licence holders must keep themselves informed of developments in gambling legislation, codes of practice and any Commission guidance (whether issued on the Commission website or communicated direct to licence holders) relevant to their role. Holders of personal functional licences must keep their technical competence in respect of their licensed activities up to date.

Gambling operators must have a specified management office holder for regulatory compliance. Compliance with anti-money laundering and counter terrorist financing requirements under the Licence Conditions and Codes of Practice (LCCP), the Proceeds of Crime Act 2002 (opens in new tab) and the Terrorism Act 2000 (opens in new tab) are key elements for this PML position. In addition, casino businesses and regulatory compliance PMLs must adhere to all requirements of The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (opens in new tab) and subsequent amendments made in 2020 and 2021 (the Regulations).

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Key issues identified through casework
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Nominated Officer role requirements
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