Report
Raising Standards for consumers - Compliance and Enforcement report 2020 to 2021
The Gambling Commission's report on Compliance and Enforcement action 2020 to 2021. Archived: Report represents information and guidance valid at the time of publication.
Our notable enforcement cases
The following action and regulatory settlements were imposed against these operators:
Double Diamond Limited were required to pay a regulatory settlement for AML and social responsibility failings. The sum consisted of a £247,000 payment in lieu of a financial penalty, which will be directed towards socially responsible purposes and accelerating delivery of the National Strategy to Reduce Gambling Harms and payment of £24,530.81 towards the Commission’s costs of investigating the case.
Les Croupiers Casino Limited were required to make a payment in lieu of a financial penalty for AML and social responsibility failings. The sum consisted of £202,500 plus Commission costs of £14,794.62.
Shaftesbury Casino Limited were required to make a payment in lieu of a financial penalty for AML and social responsibility failings. The sum consisted of £260,000 plus Commission costs of £11,690.41.
White Hat Gaming Ltd were required to make a payment in lieu of financial penalty for AML and social responsibility failings. The sum consisted of £1,334,053.18 plus Commission costs of £9,816.63.
Our investigations found failings in Netbet Enterprises Limited’s implementation of AML policies, procedures and controls and they were required to pay a total of £748,000 in lieu of a financial penalty.
Regulatory reviews found systemic failings within Caesars Entertainment UK Limited (CEUK)’s governance arrangements, resulting in a disconnect between it and the Licensed Entities. There were key failings in processes which were aimed at preventing ML and protecting the vulnerable. AML and social responsibility requirements are expected to be in place to keep crime out of gambling and protect vulnerable people. CEUK paid a total of £13 million in lieu of a financial penalty.
Operators should familiarise themselves with these and other public statements issued by the Commission highlighting failings in the AML and CTF measures taken by operators as they highlight the standards that the Commission and UK legislation expects operators to comply with.
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Guidance and lessons learned
Last updated: 6 March 2023
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