Prohibition of gambling on credit cards
- Executive summary
- Background and approach
- Methodology and limitations
- Operator Implementation and customer behaviour
- Credit cards and digital wallets
- Deposits prior to the introduction of the ban
- Displacement to other high-cost credit sources
- Displacement to illegal sources of funds
- Bypassing the ban through other behaviours
- Displacement to unlicensed gambling sites
- Inconvenience to leisure gamblers
- Conclusions and next steps
Appendix 3: 2CV Questions
Full list of related questions
- Gambling, Spend & Covid-19:
Has Covid-19 had any impact on the amount of money you spend or stake when gambling? Has this gone up/down?
Has Covid-19 had any impact on the way you pay for gambling? We’d encourage you to think about the different moments of the pandemic and which payment methods you may have used at different points
- Did you use a credit card to gamble before the credit card ban in April 2020? (Y/N)
Please note – by ‘use a credit card’ we mean putting funds into an online gambling account with a credit card, using a credit card to add funds to a digital wallet which was then used to gamble OR paying with a credit card in a gambling establishment. We do not mean using a credit card to withdraw cash from an ATM which is then spent on gambling.
- How you fund your gambling now. We’d like to know:
Was credit card your primary method of payment before the ban? Or did you use a mix of payment methods? If so, please specify?
For what activities and under what circumstances did you use a credit card over other methods of payment? For example, you may have used a credit card for certain gambling activities but not for others, please specify
How do you now pay for gambling instead of a credit card? Has this caused any inconvenience? This could still include, using a credit card indirectly by withdrawing cash from an ATM using a credit card.
How (if at all) have you substituted your credit card with other forms of borrowed money since April 2020? What has been the main reasons for this? Has this been as a result of the credit card ban? Or Covid-19? Or both? This could include loans, payday loans, an overdraft, borrowing from friends or family, loans sharks, paying via your phone bill or something else. Feel free to write ‘N/A’ if you have not gambled with borrowed money. to spend money on, etc.
- Your thoughts on the credit card ban. Please tell us:
What are your thoughts on the credit card ban? Do you think that the ban has helped/could help you or other people? Why/why not?
Thinking about your gambling activity since April 2020 – how (if at all) has your gambling activity changed? Have you gambled any differently as a result of the ban? You may like to think about the types of games you play, where you choose to play and when etc.
- Impact of credit card ban on gambling time and spend. Continuing to think about your gambling activity since the credit card ban in April 2020:
Has the ban impacted the amount of time you spend on gambling? Think about how often, at what times you gamble and how long each session usually is (has this gone up/down)?
How about your gambling spend? Has the amount of money you spend or stake when gambling been impacted by the ban? Has this gone up/down at all?
How (if at all) has the credit card ban positively or negatively affected you and your lifestyle? How about the lifestyle of your friends/people you gamble with? Can you share any examples?
How (if at all) has the credit card ban positively or negatively affected your overall financial situation? Think about things like your savings; the things you can afford to spend money on, etc.Previous section
Appendix 2: Online Tracker Survey Questions
Last updated: 2 November 2021
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