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Progress Report on the National Strategy to Reduce Gambling Harms

ABSG progress report 2020

  1. Contents
  2. Quality assurance and care pathways

Quality assurance and care pathways

Unlike the NHS, third sector treatment provision for those with gambling disorders is subject to internal quality assurance. As yet there is no nationally agreed external quality assurance process in place, and a lack of comparable outcome data.

In March 2020, the Care Quality Commission (CQC) finalised the first stage of its inspection regime for treatment providers in England, which included people with lived experience on the core team. Using the same quality assurance regime in NHS and third sector provision will provide comparable indicators on standards of service. For NHS organisations, CQC inspections include questions relating to research activity within the organisation. We would hope to see this included in gambling treatment provider inspections to support the further development of evidence informed practice.

Despite reference to NICE guidelines work being implemented in 2020 there is no confirmed date for this work to be completed80.


80 Gambling, NICE Guidance, NICE

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