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Progress Report on the National Strategy to Reduce Gambling Harms

ABSG progress report 2020

Future indicators and metrics

‘We must avoid making what is measurable important, and find ways to make the important measurable’ - Robert MacNamara

One of the weaknesses of the first year of the Strategy has been the absence of a clear line of sight between the strategic priorities, the implementation plan, and measurable outcomes to show impact. Since February 2020, the Commission has been working on a wider set of impact measures, which may well be aligned with some of the recommendations outlined in this report.

ABSG proposes two overarching recommendations to address the gap:

  • Create a framework for measuring harm reduction. This will allow measurement of the overall impact of the strategy towards achieving its primary aim of reducing gambling harms.
  • Create a league table to measure progress by operators. This is designed to create greater transparency on the progress operators are making to reduce harms and to incentivise further progress.

Both recommendations are explained in the framework for measuring harm reduction and create a league table measure progress by operators sections.

Next section
Framework for measuring harm reduction
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