Report
Annual Report and Accounts 2022 to 2023
The Gambling Commission's 2022 to 2023 Annual Report and Accounts. For the period 1 April 2022 to 31 March 2023.
Annex A
| A fairer market and more informed consumers | Planned Completion Date | Status |
|---|---|---|
| Publish initial outputs from Consumer Voice programme | 14 February 2022 | Completed |
| Consultation: Cross Selling | 30 September 2022 | Replanned to next year - delayed until the publication of the White Paper |
| Improve the way we regulate | Planned Completion Date | Status |
|---|---|---|
| Intranet redevelopment | 31 August 2022 | Replanned to next year |
| Scoping of work required to develop Regulatory Returns | 31 March 2023 | Replanned to next year - subsumed into data strategy in 2023 to 24 |
| Development of our internal Management Information (MI) and Reporting including Board and/or Exec MI dashboards, Impact Metrics | 31 March 2023 | Complete |
| Research data set – Repository of gambling data for use by researchers | 31 March 2023 | Replanned to next year – subsumed into data strategy in 2023 to 2024 |
| Business Improvement – Short term Licence lifecycle support to improve data quality | 31 March 2023 | Replanned to next year – work continues into 2023 to 2024 |
| Development of online confidential reporting | 30 September 2023 | Completed |
| Development of regulatory systems roadmap | 30 November 2022 | Replanned to next year – dependent on delivery of work planned for 2023 to 2024 |
| Accommodation strategy - ascertain future sustainable accommodation requirements and opportunities | 1 November 2022 | Superseded – initial plans were determined to be unviable |
| Scoping of a fees review | 1 October 2023 | Replanned to next year – this was reliant on the publication of the White Paper |
| Scoping of financial efficiencies | 31 March 2024 | Replanned to next year – work delayed to the dependency on plans for the delivery of deliverables planned for 2023 to 2024 |
| Development of Finance and HR Systems Strategy | 31 May 2023 | Replanned to next year – decision was taken to separate this into two different strands of work meaning work would continue into 2023 to 2024 |
| Carry out a Board Effectiveness Review | 31 March 2023 | Completed |
| Cloud migration | 31 December 2023 | Replanned to next year – multiyear deliverables |
| Phase out fixed line telephony | 31 March 2023 | Completed |
| Develop leadership capability | 31 March 2023 | Completed – further work will be carried out in 2023 to 2024 |
| Improve Equality, Diversity and Inclusion | 31 March 2023 | Completed |
| Improve performance management capability | 31 March 2023 | Completed |
| Development of Impact Metrics | 31 March 2023 | Completed |
| Financial Key Events Reporting | 1 August 2023 | Replanned to next year – delayed until the publication of the White Paper |
| Suicide reporting | 1 August 2023 | Replanned to next year – delayed until the publication of the White Paper |
| Regulatory panels | 1 August 2023 | Replanned to next year – delayed until the publication of the White Paper |
| Reward and Recognition | 31 March 2023 | Replanned to next year – continues into 2023 to 2024 |
| Keep Crime Out of Gambling | Planned Completion Date | Status |
|---|---|---|
| Operationalise and implement the Economic Crime Levy | 31 May 2025 | Replanned to next year |
| Consultation: Licence Conditions and Codes of Practice (LCCP) change post Money Laundering Regulations (MLR) Statutory Instrument (SI) 2022 | 31 March 2023 | Replanned to next year – delayed due to progress from HMT |
| Report in illegal market | 31 February 2023 | Replanned to next year – delayed due to progress from His Majesty's Treasury |
| Optimise Returns to Good Causes | Planned Completion Date | Status |
|---|---|---|
| Third Licence extension | 31 July 2024 | Replanned to next year – work continues into 2023 to 2024 |
| End of third Licence closedown | 1 July 2023 | Replanned to next year – work continues into 2023 to 2024 |
| Delivery of Fourth National Lottery Programme – start of the Implementation Phase | 15 September 2022 | Completed |
| Protecting children and vulnerable people from being harmed by gambling | Planned Completion Date | Status |
|---|---|---|
| Publication of operator information | 1 August 2023 | Superseded |
| Gambling Management Tools | 1 April 2024 | Replanned to next year - delayed until the publication of the White Paper |
| Remote game design | 30 December 2023 | Replanned to next year - delayed until the publication of the White Paper |
| Inducements | 1 April 2024 | Replanned to next year - delayed until the publication of the White Paper |
| Remote Customer Interaction | Not applicable | Replanned to next year - delayed until the publication of the White Paper |
| Test Purchasing | Not applicable | Replanned to next year - delayed until the publication of the White Paper |
| Engagement with the wider lived experience community | 30 November 2022 | Completed |
| Review the core processes within the Licensing function | 1 May 2023 | Superseded – this was deprioritised due to deliverable activity planned for 2023 to 2024 |
| Credit Safe Procurement | 1 March 2023 | Completed |
| Single Customer View | 31 March 2025 | Replanned to next year – work continues into 2023 to 2024 |
| GAMSTOP extension | 1 August 2023 | Replanned to next year - delayed until the publication of the White Paper |
| Personal Management Licences | 31 August 2023 | Replanned to next year - delayed until the publication of the White Paper |
| Statutory Statistics Delivery | 30 March 2023 | Completed |
| Regular Feed of Operator Core Data Project | 30 April 2023 | Replanned to next year - subsumed into data strategy in 2023 to 2024 |
| Statistics improvement programme – new approach to Participation and Prevalence reporting | 30 July 2023 | Replanned to next year - subsumed into data strategy in 2023 to 2024 |
| Evidence Strategy and Plan | 30 April 2023 | Completed |
Annual Report and Accounts 2022 to 2023 - Notes to the accounts
Last updated: 18 October 2023
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